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Question

razer sound card tab

  • June 4, 2024
  • 1 reply
  • 60 views
Pedramdx

hi i tried installing The new synapse many times even with cleaner but the tab is not loading at all and its look like this

 

i tried everything

RAZER FIX SYNAPSE 3 VOLUME MIXER OR RELEASE FULL VERSION OF THE NEW SYNAPSE AND FIX THEM WE ARE GETTING TIRED OF YOU

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • June 21, 2024

Hi Pedramdx,

Thanks for alerting us about this issue. Have you tried performing a clean reinstallation of the razer Synapse by following the steps here? Please also try to log in to Razer Synapse using the test account credentials below and check if the issue persists. 
Email: testingrazer1@gmail.com
Password: testingrazer1

If the same problem happens, PM me with the following information below so I can kickstart a case for you and forward this to our Razer Support team.

MSinfo logs.
Windows version.
Razer Synapse 3 logs.

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full name: 
Email: 
Mobile/Phone 
Number: 
Country:
Device serial number:

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