[Synapse] Blackshark V2 Pro (2020) few bugs, most settings not working | Razer Insider
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[Synapse] Blackshark V2 Pro (2020) few bugs, most settings not working

  • August 23, 2024
  • 4 replies
  • 140 views
FiszPL
Vanguard
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Synapse ver: 4.0.86.109 (Razer Central: 4.0.33.44)

Headset: Blackshark V2 Pro 2020 model

When opening Blackshark V2 Pro 2020 settings in the new Synapse it throws notification “Default output device” - Set “Razer Blackshark V2 Pro” as the default output device to configure its audio settings on Razer Synapse.

When I click “Set as Default” and go to the Mic option it throws the same notification but this time for “Default input device” - accept it, back to the Sound tab - and notification for Default output device … so on and on…

Also THX Spatial Audio is NOT WORKING completely. The same for EQ (no matter what I’ve set in EQ - there’s no effect. Video below:

https://youtu.be/A2gZ-AwP5OM

 

Sound tab → Volume section - there’s a green “UNDEFINED” thingy above volume bar:

And a small cosmetic issue, since nice manual has been added to the THX Spatial audio like this one below:

But it’s outdated, since there’s no Stereo / THX Spatial Audio switch in the new version of Synapse. Now it’s THX STEREO and THX Spatial Audio:

 

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    4 Replies

    2
    • 2Dangerous4u
    • Insider Mini
    • 1 reply
    • August 24, 2024

    any fixes i have this problem?

    radioflowRoseTaupe570

    I have had this issue for at least a month now as well with my Blackshark V2 Pro 2020 exactly as shown in your video/screenshots. 

    I’m not sure if this is a isolated issue to the Blackshark V2 Pro 2020 model or not. if it is we will more then likely not see a fix for this anytime soon if ever.

    I’ve had nothing but issues with both Synapse 3 and Beta versions over the last 5 years. 

    Definitely won’t be buy another Razer product again and I wouldn’t recommend it to anyone. 

    Feel bad for everyone who bought a new Huntsman just for SnapTap lol. 

    FiszPL
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    • FiszPL
    • Author
    • VANGUARD
    • 7358 replies
    • August 26, 2024

    EQ is not working since release (about 1 year ago or even more xD)

    S
    • Sirenic
    • Insider Mini
    • 0 replies
    • September 8, 2024

    Got the same issue, contacted support they acknowledged the issue and said it would be fixed in a later patch about a month ago.

    Reply


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