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Tartarus Pro


Pale_Naga

Tartarus Pro is supported in beta synapse?

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15 Replies

  • Insider Mini
  • 1 reply
  • February 7, 2024

Just the v2 and not the Pro.  I’m waiting for the next revision as half of my product doesn’t work as they are mostly legacy.

 

regards!


Pale_Naga
  • Author
  • Insider
  • 18 replies
  • February 8, 2024

Tartarus pro is legacy? But it came out with the v2 at the same time...


  • Insider Mini
  • 15 replies
  • February 9, 2024

I’m waiting tooo ...


louhours
  • Insider Mini
  • 5 replies
  • February 9, 2024

What’s more scary is that unlike my other unsupported devices it’s not even listed 😅
 

 


  • Insider
  • 22 replies
  • April 21, 2024

Tartarus is gone


kossiewossie
louhours wrote:

What’s more scary is that unlike my other unsupported devices it’s not even listed 😅
 

 

that gives me hope they will support it at some point.


sharpOPALPumpkin932

I just installed the beta, and it says they’re working on the Tartarus Pro:
 

(Side note: Please excuse the red crosshair; I use a Microsoft PowerToys feature to help my aim in FPS games and for pixel precision in Krita and Inkscape, among other purposes. Also, allow me to state that my only other products are the Core X Chroma and the Kraken Kitty V2 (already supported by the beta))


cchilderhose

If you check the supported devices it is on the recently added list now.


  • Insider Mini
  • 7 replies
  • May 7, 2024

Terrible support for the Tartarus Pro at the moment. You can map all you like but nothing works. 


  • Insider Mini
  • 5 replies
  • June 20, 2024

Anyone get this working.   Mine stopped being detected in synapse 3 and even though the beta sees it none of the keys work when synapse is running.  If I exit synapse the default bindings work but that is kind of useless.  

Tartarus Pro is basically a paperweight right now :(


  • Insider Mini
  • 7 replies
  • June 20, 2024
syphengamer wrote:

Anyone get this working.   Mine stopped being detected in synapse 3 and even though the beta sees it none of the keys work when synapse is running.  If I exit synapse the default bindings work but that is kind of useless.  

Tartarus Pro is basically a paperweight right now :(

No, Synapse 3 recognises it. I’m using the latest version. Probably time to do a complete uninstall and reinstall of it. I use Advanced Uninstaller. 


  • Insider Mini
  • 5 replies
  • June 20, 2024
vizeral wrote:
syphengamer wrote:

Anyone get this working.   Mine stopped being detected in synapse 3 and even though the beta sees it none of the keys work when synapse is running.  If I exit synapse the default bindings work but that is kind of useless.  

Tartarus Pro is basically a paperweight right now :(

No, Synapse 3 recognises it. I’m using the latest version. Probably time to do a complete uninstall and reinstall of it. I use Advanced Uninstaller. 

Synapse 3 won’t even recognize my brand new one on any computer and the new beta sees it but the keys don’t work if it is running :(   If I shut synapse down then the default keys function though.  


  • Insider Mini
  • 7 replies
  • June 20, 2024
syphengamer wrote:
vizeral wrote:
syphengamer wrote:

Anyone get this working.   Mine stopped being detected in synapse 3 and even though the beta sees it none of the keys work when synapse is running.  If I exit synapse the default bindings work but that is kind of useless.  

Tartarus Pro is basically a paperweight right now :(

No, Synapse 3 recognises it. I’m using the latest version. Probably time to do a complete uninstall and reinstall of it. I use Advanced Uninstaller. 

Synapse 3 won’t even recognize my brand new one on any computer and the new beta sees it but the keys don’t work if it is running :(   If I shut synapse down then the default keys function though.  

I recently spent about 4 whole days trying to get something working on my system that seemed like a lost cause. I saw on a forum that other people had got it working and I hung in there and got it set up. I have the Tartarus Pro and the latest Synapse 3 and it works alright. Not the best, coz of the usual garbage hanging and flaking out, but it works. Keep at it. Try different USB ports maybe? Fresh install of Synapse 3 having removed all registry values via an uninstaller. Fresh install of Windows maybe. I’m using Windows 10. Hard to diagnose since I’m not there. Happy to answer any questions you may have. 
I’m waiting for the next release of the beta coz i’m having exactly the same problem with the T Pro. 


  • Insider Mini
  • 5 replies
  • June 20, 2024
vizeral wrote:
syphengamer wrote:
vizeral wrote:
syphengamer wrote:

Anyone get this working.   Mine stopped being detected in synapse 3 and even though the beta sees it none of the keys work when synapse is running.  If I exit synapse the default bindings work but that is kind of useless.  

Tartarus Pro is basically a paperweight right now :(

No, Synapse 3 recognises it. I’m using the latest version. Probably time to do a complete uninstall and reinstall of it. I use Advanced Uninstaller. 

Synapse 3 won’t even recognize my brand new one on any computer and the new beta sees it but the keys don’t work if it is running :(   If I shut synapse down then the default keys function though.  

I recently spent about 4 whole days trying to get something working on my system that seemed like a lost cause. I saw on a forum that other people had got it working and I hung in there and got it set up. I have the Tartarus Pro and the latest Synapse 3 and it works alright. Not the best, coz of the usual garbage hanging and flaking out, but it works. Keep at it. Try different USB ports maybe? Fresh install of Synapse 3 having removed all registry values via an uninstaller. Fresh install of Windows maybe. I’m using Windows 10. Hard to diagnose since I’m not there. Happy to answer any questions you may have. 
I’m waiting for the next release of the beta coz i’m having exactly the same problem with the T Pro. 

Well with synapse 3 I tried it on another computer that had never had any Razer software installed before and it wouldn’t recognize the Tartarus Pro so I am not sure what is up.  Maybe something changed with windows 11


  • Insider Mini
  • 5 replies
  • June 20, 2024

I swear support is incompetent.  I had to send in a video of me hitting they keys and them not working when the synapse software is running and then working after I exited the synapse apps despite explaining this behavior a few times.  It is almost like they are accusing me of lying about it not working when I just purchased the product to replace what I thought was a defective one.    how that accomplishes anything I have no clue.   Very disappointed so far in their support.   

 

#rant


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