Perdi meu numero de celular / I lost my old cell phone number | Razer Insider
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Perdi meu numero de celular / I lost my old cell phone number

heatWheatfront756

Perdi o numero do meu celular e adicionei 350 razer gold para comprar Valorant points, só que está pedindo uma codigo de sms, não  tenho mais acesso a esse numero.
E não tenho codigo de backup porque nunca precisei, gostaria de recuperar atraves do meu email criado a qual tenho o acesso! 

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I lost my cell phone number and added 350 razer gold to buy Valorant points, but it's asking for an SMS code, I no longer have access to that number.And I don't have a backup code because I never needed it, I would like to recover it through my created email to which I have access!
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2 Replies

xCryptik
Vanguard
Forum|alt.badge.img
  • xCryptik
  • Vanguard
  • 873 replies
  • March 10, 2024
heatWheatfront756 wrote:

Perdi o numero do meu celular e adicionei 350 razer gold para comprar Valorant points, só que está pedindo uma codigo de sms, não  tenho mais acesso a esse numero.
E não tenho codigo de backup porque nunca precisei, gostaria de recuperar atraves do meu email criado a qual tenho o acesso! 

---------------------------------

 

I lost my cell phone number and added 350 razer gold to buy Valorant points, but it's asking for an SMS code, I no longer have access to that number.And I don't have a backup code because I never needed it, I would like to recover it through my created email to which I have access!

Hi.

You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
lcaique99
  • lcaique99
  • Insider Mini
  • 1 reply
  • June 8, 2024

Olá, perdi meu número de celular e não consigo fazer verificação de 2 etapas

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