7.1 sound instalation, wont install. | Razer Insider
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Question

7.1 sound instalation, wont install.

  • October 19, 2023
  • 4 replies
  • 120 views

technoJETAmber122

I am on windows 10 64. I downloaded the 7.1 sound intaller but when I run it I get an error ‘Server Access Unavailable, please check your network connection’

I have followed the advice to allow exceprions through the firewall and even turned off the antivirus and firewall but I still get the same message.

Is there anything else i can try, oh and this happens on both of my computers. My headset is a Kraken X.

Thanks

Jim

4 Replies

G_Leland
  • Insider
  • October 19, 2023

The same problem, i tried everything like Jim, even VPN services didn’t help.

Waiting for your respond


technoJETAmber122

I even turned off my routers firewall but still wnt install.

 


Cherrysharedaily278

Seems to be a consistent problem over the years but have never seen any fix besides a youtube video that didn’t work


technoJETAmber122

OK, so, this is strange. I tried one last time this morning to install the software and it installed without issue on my windows 11 pc.I didnt do anything differently,  so it might have been a glitch at their end.