7.1 sound instalation, wont install. | Razer Insider
Skip to main content
Question

7.1 sound instalation, wont install.


technoJETAmber122

I am on windows 10 64. I downloaded the 7.1 sound intaller but when I run it I get an error ‘Server Access Unavailable, please check your network connection’

I have followed the advice to allow exceprions through the firewall and even turned off the antivirus and firewall but I still get the same message.

Is there anything else i can try, oh and this happens on both of my computers. My headset is a Kraken X.

Thanks

Jim

Did this topic help you find an answer to your question?

4 Replies

G_Leland
  • Insider
  • 120 replies
  • October 19, 2023

The same problem, i tried everything like Jim, even VPN services didn’t help.

Waiting for your respond


technoJETAmber122

I even turned off my routers firewall but still wnt install.

 


Cherrysharedaily278

Seems to be a consistent problem over the years but have never seen any fix besides a youtube video that didn’t work


technoJETAmber122

OK, so, this is strange. I tried one last time this morning to install the software and it installed without issue on my windows 11 pc.I didnt do anything differently,  so it might have been a glitch at their end.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings