7.1 surround sound Invalid activation code

We are getting many Insider threads where the product registration and activation code is invalid or does not work. Check the followings as you go

• Use US keyboard layout, rather than UK or other English keyboard layout
• Double confirm your letters and number Do not get characters and numbers mixed as per following~ 'I' and 'l' (Capital I for India and lower case l for Lima), but all P/N and S/N should be in captials 'O' and '0' (Capital O for Oscar and number 0)
• If P/N comes as 'RZ', try 'RC' vice versa

If the issue is with the activation code, but you have a valid S/N, P/N or activation code of your headset, contact the RAZER Support by clicking here, and click "Contact Support". Or send a Personnel Message to 2 of the RAZER supports I know @Razer.Caziel @Razer.Speedcr0ss Just a reminder, 7.1 Surround Sound is currently available on 4 headsets

@Sye_The-Vie Thanks for the mention! @ Sivag12 Please note that the Kraken X for consoles does not come with an activation code for the 7.1 Surround Sound app. With that said, send me the serial number so I can verify the model. Let's go from there. *Thread locked to curb the conversation to PMs.