A little confusion for Blackshark V2 X.. need clarification. | Razer Insider
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So, I just bought a Blackshark v2 x recently. And as new headset owners, my sister and I downloaded the synapse and everything. We learned very quickly that our device cannot be read in synapse.



The question now is: Is Blackshark V2 X incompatible with any synapse? And is there any solution for low volume when playing VALORANT? (works perfectly well for when listening to music tho!)
humbiee
So, I just bought a Blackshark v2 x recently. And as new headset owners, my sister and I downloaded the synapse and everything. We learned very quickly that our device cannot be read in synapse.



The question now is: Is Blackshark V2 X incompatible with any synapse? And is there any solution for low volume when playing VALORANT? (works perfectly well for when listening to music tho!)




I replied to your private message. The Razer BlackShark V2 X and the other headset model from this link are only compatible with 7.1 Surround Sound. Also, here is a list of devices supported in the Razer Synapse 3.0. As additional info, only the USB-type headset (wired or with a USB dongle) is detected by the Razer Synapse 3.0. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.