About "RAZER Barracuda X Chroma" | Razer Insider
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About "RAZER Barracuda X Chroma"

  • November 26, 2024
  • 1 reply
  • 101 views
easyToolboxRUBY693

First of all, I am Japanese and not very good at English, so the question I am asking is translated into English using Google Translate, so I apologize if the English is not correct.

 

I have also asked this question to Razer's support team, but I have not received a reply even after two weeks. That's why I am asking this question here in the hope that someone will answer it. I'm very sorry, but if anyone can answer, I would appreciate it if you could.

 

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Nice to meet you. I am currently considering purchasing the RAZER Barracuda X Chroma. I would like to ask a few questions before purchasing.

The following are my questions, so I would appreciate it if you could answer them. Thank you very much.

1. I do not have a Windows PC, only a MacOS PC. In that case, can I connect to 2.4GHz wirelessly by simply inserting the dongle included with the RAZER Barracuda X Chroma into my MacOS? Do I need software that can only be used on Windows OS, such as Razer Synapse?

2. If after purchasing, I find that the RAZER Barracuda X Chroma is not compatible with my device and I cannot use it, and I want to return it, is it possible to return it? Please let me know if there are any conditions for returning it.

3. I think that the RAZER Kraken V4 does not allow you to set the RGB lighting or equalizer on the mobile app Razer Audio, and you need the Razer Synapse software, which only works on Windows PCs, to set it up. However, I don't have a Windows PC, so I don't know if I can install RazerAudio on my mobile device (Android) and set the RGB lighting and equalizer on the RAZER Barracuda X Chroma.

This question is only to know whether it is possible to use the RGB lighting, 2.4Ghz connection and Bluetooth connection switching function, and equalizer settings on the RAZER Barracuda X Chroma with the device environment I own, so I have listed an overview of the devices I own below. If I can set and use the above without any problems in my environment, I would like to purchase it. Thank you in advance.

Mobile device: Android
PC: macbook Pro M2 Pro, OS version Sequoia 15.0.1

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3255 replies
  • November 28, 2024

Hi easyToolboxRUBY693,

Thanks for sharing your concern here. Please find answers to your inquiry below:
1. I do not have a Windows PC, only a MacOS PC. In that case, can I connect to 2.4GHz wirelessly by simply inserting the dongle included with the RAZER Barracuda X Chroma into my MacOS? Do I need software that can only be used on Windows OS, such as Razer Synapse?

  • Yes, you can connect the Razer Barracuda X Chroma wirelessly to your MacOS PC by simply inserting the included USB dongle. It will work as a plug-and-play device without the need for additional software. However, keep in mind that Razer Synapse is not available for MacOS, so you won’t be able to use it for customizing settings or features.

2. If after purchasing, I find that the RAZER Barracuda X Chroma is not compatible with my device and I cannot use it, and I want to return it, is it possible to return it? Please let me know if there are any conditions for returning it.

  • You can request a return to Razer.com within 14 days of purchase, but the team cannot provide a clear response on whether or not you can return the product.

3. I think that the RAZER Kraken V4 does not allow you to set the RGB lighting or equalizer on the mobile app Razer Audio, and you need the Razer Synapse software, which only works on Windows PCs, to set it up. However, I don't have a Windows PC, so I don't know if I can install RazerAudio on my mobile device (Android) and set the RGB lighting and equalizer on the RAZER Barracuda X Chroma.

  • You are correct that the Razer Kraken V4 requires Razer Synapse, which is only available on Windows PCs, for setting RGB lighting and equalizer settings. Unfortunately, the Razer Barracuda X Chroma also has limitations when it comes to customization.
  • For the Barracuda X Chroma, you can install the Razer Audio app on your Android device. While this app will allow you to check battery status and make some adjustments, you won’t be able to customize the RGB lighting directly through the app. To access full customization options for RGB lighting and the equalizer, you would need to use Razer Synapse on a Windows PC.

Feel free to pinf me if your need furtehr help. Take care for now!
 

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