Activation code problem | Razer Insider
Skip to main content
Question

Activation code problem

  • September 22, 2025
  • 1 reply
  • 23 views

So i just got my blackshark v2 x and when i try to register it it says that the device is already registered and idk what to do

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • September 22, 2025

Hi BigBoss167,

Where did you purchase your headset? Please try to dind your device's 7.1 Surround Sound activation code on the scratch card included in the box, as mentioned here. If the card is scratch missing, I suggest you contact the reseller for a refund. Kindly note that products purchased from non-authorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods. Make sure to buy your Razer products from authorized Razer resellers to ensure your Razer device is genuine. Take care!

*Thread locked to curb the conversation to PM.