After update, there's a lost sound option - "Razer Audio Controller - THX Spatial Synapse" | Razer Insider
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After update, there's a lost sound option - "Razer Audio Controller - THX Spatial Synapse"

  • November 7, 2023
  • 7 replies
  • 270 views

Hello!

Am I the only one, that doesn’t have the "Razer Audio Controller - THX Spatial Synapse" option anymore in Windows audio options, after the lates synapse update?

Currently using Razer Kraken’s Tournament Edition. Without this setting, everything sound so awful! Is there a way to get it back, or should we wait for the update from Razer to get this option back?

 

7 Replies

  • Insider Mini
  • November 8, 2023

I think we should wait for an update, unfortunately. I think everybody that uses THX is experiencing this bug after the newest update. Bring THX back, Razer! We need it.


Skeg89
  • Insider Mini
  • November 8, 2023

No, I also have this same issue. This is ridiculous. 

I have made a case, but all i got back was an automated message response telling me to wipe all the razer programs and reinstall. =\


Vileblood94
  • Insider Mini
  • November 9, 2023

The same thing happened to me, this will definitely be my last Razer product, I will not trust this company anymore.


  • Insider Mini
  • December 18, 2023

THX has stopped for me to i just cant get the activation code 

 


Nyegnav
  • Insider Mini
  • February 15, 2024

Same here. Option seems to be in synapse still is it just being handled by that software now?


Dude, I use the same headset as you, I am also experiencing it, they say it is caused by software in the forums, an urgent update is required. 


@Razer.Speedcr0ss