Audio problem with Razer Headset | Razer Insider

Audio problem with Razer Headset

  • 18 July 2022
  • 1 reply
  • 4 views

Hi, I started having an problem with my Razer Kraken Tournament Edition headsets. At first everything worked fine until I left my pc on sleep.

When I woke my pc from sleep headsets stopped working, I could go to any profile they would not work, no sound coming from them.

Tried with my regular speakers and it seemed like the sound works, if I tried switching my playback from Razer (THX Spatia 10.0.0.0.1l - Synapse) to Game or Chat I would get my video player crash with a message " if playback doesn't begin shortly try restarting your device ".

Solutions I tried where reinstalling Synapse didn't work, unplugging and plugging it back didn't work, switching to different pc would make them work but it would happen again after putting it to sleep.

Only working solution was restarting my pc every time it happens.

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Check the software updates for dongle, headset and windows.