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Hello everyone,
i’m having an issue with my barracuda x 2022, i pressed the on/off button for a little longer than usual without knowing and it will make a factory reset, and now i cannot connect it to my rig again, the dongle is not being detected by any computer, i bought them one month ago and they were working perfectly until this happened, can you help me with this please?i've tried different ports, different PCs, directly to the usb c port, via the usb a to c adapter included, and nothing, uninstalled razer software, downloaded the pairing soft, and still nothing. never unplugged the usb c dongle before.
Bluetooth works fine, but i want the 2.4hz connection like before.
Thanks in advance
Question
Barracuda X (2022) dongle not detecting in any device
This topic has been closed for replies.
We have the same problem. Dongle was from day 1 around 3 years in Playstation and all of suden not working anymore. I don’t think it has anything to do with reset(pressing the power button for long time).
When I insert the dongle in pc or playstation the green led on the headset goes from flashing to solid green. And when unplugging the dongle it start flashing after around 30sec. How is that with yours?
To me that indicates the connection between dongle and headset is working.
When dongle is connected to pc the pairing tool and firmware update tool just do not recognize the dongle. Also Windows device manager sees it as an HID input device. And under the devices menu it is listed under ‘other devices’ and not under audio devices as expected.
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