Barracuda X 2022 update problem | Razer Insider
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Barracuda X 2022 update problem

  • February 3, 2023
  • 7 replies
  • 4917 views
S
Hi. I recently bought a Barracuda X 2022 and wanted to update the soft. Unfortunately, on 2 laptops on which I tried (via cable + usb, or directly via usb-c) to connect the dongle, I can't go through the 2nd page of the update. I have the information "plug in the wireless dongle directly to your PC. Do not use a non-powered USB hub" and the "next" option is greyed out. Windows sees the headphones, the sound works (even 7.1 via app), the same with ps5, only I am not able to update .... Am I doing something wrong or my dongle is broken? Anyone else had such a problem?

    7 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • February 3, 2023
    Do you have right firmware for it? Because when you look at the dongle image in FW updater it looks like it's for 2021 version (it has USB C on center), 2022 ver have USB-C on right side. EDIT: I've just checked, that there's no FW update for 2022 version (yet).
      S
      • Siffas
      • Author
      • February 3, 2023
      On the page with updates there is no info that it's for 2021 not 2022 version. And to be honest I thought that photo of dongle it's just a "dongle image", no matter what version the update is for..but apparently I was wrong :) Thank you for clarify and info.
      FiszPL
      Vanguard
      Forum|alt.badge.img+1
      • FiszPL
      • VANGUARD
      • February 3, 2023
      Siffas
      On the page with updates there is no info that it's for 2021 not 2022 version.
      Yes, this can be misleading.
      Unknown_2721
      • Unknown_2721
      • Insider Mini
      • July 24, 2023

      Hi can you help me, my barracuda x 2022 cant use 7.1 surround sound on my pc. I already instal 7.1 software and follow evry step on razer youtube but it stil didnt work.

      Its only working on handphone when i try the surround things.

      P
      • poguelife
      • Insider Mini
      • September 13, 2023

      I too am having this exact same problem with the firmware updater  “NEXT” button remains greyed out.

      T

      I was experiencing the same problem. I didn’t realize there were different firmwares for the different types of barracuda headsets. I was attempting the firmware update for the normal version when i have the pro. I don’t know if everyone is as air headed as me but this might help some people! 

      bestOceanBluebase718
      If you have Razer Barracuda X (2022) headphones, who do you need this link, I hope it helps someone.https://mysupport.razer.com/app/answers/detail/a_id/6044/~/razer-barracuda-x-%282022%29-%7C-rz04-04430-support-%26-faqs
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