Barracuda X 2022 update problem | Razer Insider
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Barracuda X 2022 update problem

  • Feb 3, 2023 10:51 AM UTC
  • 7 replies
  • 5079 views
Hi. I recently bought a Barracuda X 2022 and wanted to update the soft. Unfortunately, on 2 laptops on which I tried (via cable + usb, or directly via usb-c) to connect the dongle, I can't go through the 2nd page of the update. I have the information "plug in the wireless dongle directly to your PC. Do not use a non-powered USB hub" and the "next" option is greyed out. Windows sees the headphones, the sound works (even 7.1 via app), the same with ps5, only I am not able to update .... Am I doing something wrong or my dongle is broken? Anyone else had such a problem?

    7 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • Feb 3, 2023 12:39 PM UTC
    Do you have right firmware for it? Because when you look at the dongle image in FW updater it looks like it's for 2021 version (it has USB C on center), 2022 ver have USB-C on right side. EDIT: I've just checked, that there's no FW update for 2022 version (yet).
      • Siffas
      • Author
      • Feb 3, 2023 1:11 PM UTC
      On the page with updates there is no info that it's for 2021 not 2022 version. And to be honest I thought that photo of dongle it's just a "dongle image", no matter what version the update is for..but apparently I was wrong :) Thank you for clarify and info.
      FiszPL
      Vanguard
      Forum|alt.badge.img+1
      • FiszPL
      • VANGUARD
      • Feb 3, 2023 1:14 PM UTC
      Siffas
      On the page with updates there is no info that it's for 2021 not 2022 version.
      Yes, this can be misleading.
      Unknown_2721
      • Unknown_2721
      • Insider Mini
      • Jul 24, 2023 1:26 PM UTC

      Hi can you help me, my barracuda x 2022 cant use 7.1 surround sound on my pc. I already instal 7.1 software and follow evry step on razer youtube but it stil didnt work.

      Its only working on handphone when i try the surround things.

      • poguelife
      • Insider Mini
      • Sep 13, 2023 10:55 PM UTC

      I too am having this exact same problem with the firmware updater  “NEXT” button remains greyed out.

      I was experiencing the same problem. I didn’t realize there were different firmwares for the different types of barracuda headsets. I was attempting the firmware update for the normal version when i have the pro. I don’t know if everyone is as air headed as me but this might help some people! 

      bestOceanBluebase718
      If you have Razer Barracuda X (2022) headphones, who do you need this link, I hope it helps someone.https://mysupport.razer.com/app/answers/detail/a_id/6044/~/razer-barracuda-x-%282022%29-%7C-rz04-04430-support-%26-faqs
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