Barracuda X Headset not connecting with USB C receptor | Razer Insider
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Barracuda X Headset not connecting with USB C receptor

  • Dec 14, 2021 6:58 AM UTC
  • 3 replies
  • 5833 views
Hello, I recently bought the Barracuda X Headset, but it was impossible for me to make it work in my laptop. I charged the Headset completely and then I connected de USB C wireless receptor to the computer. I pressed the on/off button until the blue light indicator was blinking, but it never got to connect. Changing the USB port did not fix the problem. By using the jack wire I could make it work in my phone, but neither in the laptop. Does anyone know what could be my problem? Thank you so much
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    3 Replies

    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • Dec 14, 2021 7:32 AM UTC
    If you connect usb-c dongle to your laptop and you'll turn on your headset - what's the status of the LED status indicator on headset? Is it static blue? Or blinking? Does the USB-C dongle is visible in OS device manager?
    • Salva_jada
    • Author
    • Dec 14, 2021 7:38 AM UTC
    The LED indicator remains blinking blue indefinitely. The USB-C dongle appears in my device manager, but only if I connect it to a specific USB C port of my laptop. If I try to connect it with the USB adapter or in another USB C port, it is not recognized
      FiszPL
      Vanguard
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      • FiszPL
      • VANGUARD
      • Dec 14, 2021 8:10 AM UTC
      Salva_jada
      The LED indicator remains blinking blue indefinitely. The USB-C dongle appears in my device manager, but only if I connect it to a specific USB C port of my laptop. If I try to connect it with the USB adapter or in another USB C port, it is not recognized
      Try other device is possible (other laptop) or some Android phone. If it's still not working (blinking blue) - contact Razer Support, because it might be some pairing problem.
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