Battery Drain Fast - Razer | Pokémon - Hammerhead True Wireless Pikachu Limited Edition | Razer Insider
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Battery Drain Fast - Razer | Pokémon - Hammerhead True Wireless Pikachu Limited Edition

  • November 12, 2024
  • 1 reply
  • 367 views
H

Hi, i am wondering if anyone can help me with the problem i am facing now.

I have bought the Razer | Pokémon - Hammerhead True Wireless Pikachu Limited Edition since Oct 2020

It was working very well since i started using it.

However recently my earbud battery seem to be having some issue. it starts to alert me of low battery within 1 hour of usage (10% Battery in the Audio App) or even totally depleted and turned off

I used to be able to use it for at least use it from Morning to Afternoon but now it couldn’t last for 45 minutes to 1 hour

I am wondering if my Earbud is dying due to excess usage?

Please let me know if there is anything i can do to fix the issue

Appreciate your kind response

Thanks and Regards

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1 Reply

Razer.sushi.boi

Hello there, @h3llmag3!

 

Thanks for alerting us about this. Have you tried updating its firmware? What about trying it on a different phone? Feel free to reach out via PM and include your device’s serial number so I can validate it in our system and check for other workarounds.

 

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