Black shark v2x mic not working

Question

I recently purchased a Razer BlackShark V2 X headset. While the microphone is being detected by my PC, it does not transmit any sound. However, when I connect a different earphone with a mic to the same port, the microphone works perfectly. Additionally, I have tested the Razer headset on another computer, and the microphone works fine there as well. Here’s a summary of the issue: The headset mic is detected by my PC but does not produce any audio. Other earphone mics work fine on the same port. The Razer headset mic works properly on a different computer. I have tried updating drivers, checking privacy settings, verifying the default input device, and adjusting microphone levels – but the problem persists.

Razer.Ten · Answer

Hey ​@ARtheSLAYER,Can you uninstall the headset drivers by following the steps below and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the mic issue.Press Windows key + S on the keyboard to open the Search bar.Type in "Device Manager" and hit enter.Expand "Audio inputs and outputs".Right-click on "Speakers (Realtek High Definition Audio)".Select "Uninstall device".Restart the computer. The drivers are automatically installed after the restart.*Thread locked to curb conversation to PM.

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