I recently purchased a Razer BlackShark V2 X headset. While the microphone is being detected by my PC, it does not transmit any sound. However, when I connect a different earphone with a mic to the same port, the microphone works perfectly. Additionally, I have tested the Razer headset on another computer, and the microphone works fine there as well.
Here’s a summary of the issue:
The headset mic is detected by my PC but does not produce any audio.
Other earphone mics work fine on the same port.
The Razer headset mic works properly on a different computer.
I have tried updating drivers, checking privacy settings, verifying the default input device, and adjusting microphone levels – but the problem persists.

