Black shark v2x mic not working | Razer Insider
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Question

Black shark v2x mic not working

  • May 28, 2025
  • 1 reply
  • 63 views

I recently purchased a Razer BlackShark V2 X headset. While the microphone is being detected by my PC, it does not transmit any sound. However, when I connect a different earphone with a mic to the same port, the microphone works perfectly. Additionally, I have tested the Razer headset on another computer, and the microphone works fine there as well.

 

Here’s a summary of the issue:

 

The headset mic is detected by my PC but does not produce any audio.

 

Other earphone mics work fine on the same port.

 

The Razer headset mic works properly on a different computer.

 

I have tried updating drivers, checking privacy settings, verifying the default input device, and adjusting microphone levels – but the problem persists.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • May 29, 2025

Hey ​@ARtheSLAYER,

Can you uninstall the headset drivers by following the steps below and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the mic issue.

  1. Press Windows key + S on the keyboard to open the Search bar.
  2. Type in "Device Manager" and hit enter.
  3. Expand "Audio inputs and outputs".
  4. Right-click on "Speakers (Realtek High Definition Audio)".
  5. Select "Uninstall device".
  6. Restart the computer. The drivers are automatically installed after the restart.

 

 

*Thread locked to curb conversation to PM.