BLACKSHARK V2 PRO (2023) and SYNAPSE ERROR | Razer Insider
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BLACKSHARK V2 PRO (2023) and SYNAPSE ERROR

  • June 11, 2023
  • 1 reply
  • 127 views
jcqcxx

I have trouble setting the device up, should I pick the headset it self or synapse? synapse isn’t working but when I switch it to the headset model in control panel it works, help anyone?

    1 Reply

    Razer.Zionzedd

    Hi @jcqcxx,

     

    Did you already try repairing the Synapse 3 app or reboot your PC for further isolation? If the problem persists, let me know through PM and provide the Synapse version so I can help you escalate your concern to the software team for advanced resolution. Thank you!

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