Hi guys I had face an issue with Blackshark v2 pro, where as whenever I use the dongle, the audio will start crackling and randomly drops and rises like the sound fades out and then suddenly becomes loud again. This issue happen obvious especially while gaming. However, there is no such issue when I connected with the Bluetooth. And for some reason when I’m connecting with dongle, it shows that the headset is recognized as “speaker” but not “headphone”, but the Bluetooths is recognized as “headphone” instead. Did anyone know how to solves this problem?
Question
Blackshark v2 Pro audio Problem
This topic has been closed for replies.
- Razer Support
Hi there,
Try to update your headset’s firmware. You can also reinstall its drivers. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds along the way. Looking forward to your response!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.