Blackshark V2 Pro Headset No Longer Recognized in Synapse 3 | Razer Insider
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Question

Blackshark V2 Pro Headset No Longer Recognized in Synapse 3

  • March 3, 2023
  • 1 reply
  • 67 views

My headset is no longer being recognized in Synapse 3. I’ve tried updates/reinstallations to drivers, software, OS as well as closing all tasks and various other possible fixes. After directly downloading the latest firmware for the headset and installing it manually, Synapse still can’t recognize the headset which means my mic is stuck on default settings with no sidetone (very annoying). I’ve seen other posts on here saying that there’s been issues with Synapse since the latest update, but I didn’t see any that listed this specific issue. It’s possible this started with the recent update as I just installed it today, but I hadn’t tried to access the headset in Synapse for quite some time before that, so I cannot confirm the change is recent.

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1 Reply

  • Author
  • Insider Mini
  • 1 reply
  • March 3, 2023

A support agent resolved this for me. Apparently there is an issue with Riot Vanguard and uninstalling it cleared the issue up.


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