Blackshark V2 Pro - Virtual speakers? | Razer Insider
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Blackshark V2 Pro - Virtual speakers?

  • Sep 30, 2021 2:13 PM UTC
  • 4 replies
  • 47 views
  • Anonymous
Please could someone confirm how many virtual speakers the Blackshark V2 Pro should have when in 'Game' mode? This is related to a support incident, not because I'm too lazy to read the technical specifications! :) If you could add a screenshot of Synapse to confirm your answer that would be extremely helpful! Very many thanks in advance.
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    4 Replies

    spaceMKG
    • spaceMKG
    • Insider Mini
    • Nov 11, 2021 7:18 PM UTC
    https://imgur.com/a/8IxaGgW I have 5 virtual speakers. but some videos have 7
      • Anonymous
      • Nov 18, 2021 9:02 PM UTC
      Sounds like you have the same bug as me then. It should have 7 virtual speakers, as per their website: https://mysupport.razer.com/app/answers/detail/a_id/3879/~/how-to-activate-thx-spatial-audio-on-the-razer-blackshark-v2-series I've had a support ticket open since July and they've been unable to fix it.
        spaceMKG
        • spaceMKG
        • Insider Mini
        • Nov 19, 2021 9:32 AM UTC
        on some youtube videos, the game mode looks more ridiculous. i hope razer fixes the problem
        • Anonymous
        • Dec 14, 2021 5:25 PM UTC
        It's still not fixed, and I reported it in July!! Synapse still does not behave as shown on their website (https://mysupport.razer.com/app/answers/detail/a_id/3879/~/how-to-activate-thx-spatial-audio-on-the-razer-blackshark-v2-series). I guess this should be a big warning to anyone thinking about buying their top headset....don't, it's not working correctly!
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