Hi, My name is Lucas and I bought a Blackshark headset and when I tried to register it on the Razer website, it said that the product had already been registered. I will attach a proof of purchase made through Mercado Livre and the serial number of the headset.
S / N = HN2121D13400045
The hidden information refers to part of the card data used and shipping address
I hope I can solve the problem :)
Hey,
I have confirmed that the Razer BlackShark V2 X with serial number HN2121D13400045 was registered to a different account, and the 7.1 Surround Sound has been claimed. I suggest that you contact the seller where you purchased it and check for your options since you have a counterfeit headset. Feel free to reach out via PM if you need further assistance.
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