Blackshark V3 Pro issues (audio fade-in and random connection loss)

Didn’t happen to me since the update.

maybe aftter 16h of use still got connection loss when use low latency hope razer fix this 

Wait, so the V3 has exact the same issues as V2 Pro 2023 has??? What a shame. Random EQ and volume changes, very rarely lost connection, while getting sound corrupted sometimes? Never again would buy a headset from them. 

It happened to me only once after the update. So maybe less frequently but still an issue.

The firmware update dated Nov. 20, 2025 (Firmware updater v1.2.28_r2 - BSv3 Pro) fixed my audio fade-in issue.
I updated my headset since Nov. 22 and have not encountered it ever since.

Hello guys

I wanted to buy this headset and was looking for any possible issues.

I see that problem when output sound disappears.

I'm thinking maybe if you have issues with connection, when you stop hearing and it's happening only with ultra low latency option on, maybe you have to connect it to a "better" USB port, like 8k mice have to be connected to port controlled by CPU, not chipset, hubs and front panel ports should be avoided.

If you don't know which USB ports are CPU, it's described in your MOBO manual.

This "feature" of Razer is not that bad. I troubleshooted those audio poppings, which happens on some devices if you skip for example in a youtube video, for a long time now... but yeah I understand that the fade in/out is also annoying when you already see someone talking in the video and it slowly starts to fade in. :D

Anyway for everyone getting this, here is a workaround that seems to work for me.

1. Open Sound Settings of Windows (the old one called "Sound")

2. Go to the "recording" tab and select one of the devices (I recommend steromix which you might have to activate at frist or for example I have "What U Hear" from my soundcard)

3. Go to the tab "Listen", check "listen to this device" and select the "BlackShark V3 Pro - Game" one..

With this fix there should be always a active device which prevent the razer from fading (which only happens if there is no active device)..

Still same happened to me today any update?

Same problem, went away for a moment but returned

I deleted synapse and redownloaded it works

Sadly it appeared today. But for like couple of weeks only one time. it happened.

I have to hop into the conversation again: It still happens frequently which is annoying as hell.

This is an open issue.

Yeah I hope they fix the random no sound and audio fade issue.

Razer Support is uber useless. I am trying to find a solution to it. I will try to make an app that find the issue. I will try to debug the issue. 

Omg I’ve just bought this headset (international shipping btw) and this issues are annoying asf. Headset randomly dies and I have to power on and off again. And the audio fading is super annoying.

I feel you. Just disable Low latency. see if it fixed that. and please report back man. we need more feedback from people. The headset is nice i love it but buggy as hell.

i found the problem on windows that might make the sound more clear. go to windows settings. 

system

sound

properties

turn off audio enhancements for the razor 

For all razer ? Like for Chat and Game ? 

Still this needs to be checked by razer.

Razer needs to fix the headset.