Blackshark V3 Pro issues (audio fade-in and random connection loss) | Razer Insider
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Question

Blackshark V3 Pro issues (audio fade-in and random connection loss)

  • August 27, 2025
  • 55 replies
  • 6285 views
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55 Replies

JohnWorthy
  • JohnWorthy
  • Insider Mini
  • March 16, 2026

For Discord low chat volume. Please go to Windows Sound Settings from Windows Button. You will see that Headset is like 70 and Discord is like 30. So thats the fix. 

For the random disconnects. I deleted Razer Synapse with REVO UNINSTALLER. Delete every log files too. Then download it from Razers website. Don’t use the headset firmware. 

I don’t use ULTRA-LOW LATENCY.

NO ANC.

NO AUDIO ENHANCEMENT.

WIRELESS POWER SAVING ON.
 

On Windows Sounds = Game has Default enhancements.

On Windows Sounds = Chat has NO Enhancements.

 

On Windows MIC  = Chat has Voice Clarity & Automatic

Had no issues.

 

T
  • therealtobi
  • Insider Mini
  • March 22, 2026

Issue with audio loss still happening with the newest firmware update.

U

The headset costs 250$. Multi million company. Still, they produce 250$ headset that barely unplayable because of this issue. Dickhead and braindead company. 

D
  • DaZeFAMOUS
  • Insider Mini
  • March 25, 2026

I'm never buying a razer product again. And telling all my friends to stay away. This is crazy I can't believe for the last 11 years they have been known for having the worse software and firmware in the industry but haven't done anything about it in the last 11 years. Truly sad. Use to buy all razer products and recommend them but it just hasn't gotten better and I don't think it ever will. Already replaced my mouse and keyboard. Gunna replace the headset soon 

pulseAshGreyONYX851

I may of found a solution

I went into the Razer Synapse on PC 

Connected my Headset to the Software

In Devices is your headset and click on it

Then go into Sound and scroll all the way down to Game/Chat Balance and put the slider in the middle of game and chat audio

I found out that it always maxed out the chat audio by default when turning on the headset so putting it in the middle should work

this worked for me, thank you man

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