I recently bought and registered my BlackShark V3 X HyperSpeed headset but I still didn’t receive an email with my activation code for the 7.1 surround sound feature. It’s been more than a week since I registered the product and I also made sure to check my spam/junk folder but it’s not there. When I try to obtain a “new” activation code it says that my “Razer device is not eligible to receive a 7.1 Surround Sound activation code” though it should be. Any help would be appreciated
Hi SpepsOw,
Let me assist you with your concerns. Please PM me with the following information so I can initiate a case on your behalf:
Full Name:
Email:
Phone number:
Country:
Product Name: Razer BlackShark V3 X HyperSpeed
Product Code/Number:
Product serial number:
Place of Purchase: (seller's website or physical store address)
Date of purchase:
All the best!
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