I tried to update my headset firmware, but the dongle is always not detected. Is there anyone who has the same problem? Is there a solution for this problem?
Question
can't update razer kraken v3 pro firmware
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- Razer Support
- 1743 replies
Hi there,
Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If possible, try it on a different computer just to check if the same issue persists. Let me know how it goes via PM along with your device’s serial number so I can validate it and for proper documentation.
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