Any news about this?? @Razer Admin
Am having some issue with my mic too
same issue. nothing is fixing the mic issue on pc. My razer app isn’t even recognizing the headset.
guys so I searched and tried everything but it turns out my problem was as simple as pressing the unmute mic button on the headset….
What worked for me is settings>system>sound>input select the input device and change the format to 2, channels,16 bit,48000hz(dvd quality). You can test every one of them in discord by going into setting>app>voice and video. If this one doesn’t work for you, just stop testing, change the format, then start testing. Repeat till you find what works best for you.
guys so I searched and tried everything but it turns out my problem was as simple as pressing the unmute mic button on the headset….
At the risk of sounding stupid, did the same thing, i had depressed the mic mute button on headset…
Ok here is a heads up.
The mic button is a toggle switch.
Toggle in to disengage the microphone.
Toggle out to activate the microphone.
Yeah it works backwards to what you expect.
you wont belive how much ive searched for this problem in the internet. thank you
Still doesn't work for me.. the dongle is plugged in, but no matter what I do the microphone just doesn't detect the sound. The only thing that works is plugging Jack in.
Do you know what to do?
I tried everything mentioned above, but nothing worked. However, the issue was with the physical connection. Pay close attention to the port where the microphone connects—its edges are not symmetrical. There’s a small notch that must align perfectly with the microphone’s connector. Once you align it correctly and press firmly, the microphone should "lock" into place and won’t rotate anymore. At that point, the microphone is securely connected to the headset and will work as expected!
I’ve tried all of these and nothing works. I can’t be heard at all with the dongle and only very quietly with the jack. Has anybody else got any suggestions
