I have the Kaira pro for ps5. Everything is working besides gaming mode. I read in the book it came with that u can listen to real time audio while playing ps5. So when I try to play music using my phone I can’t hear my game. Also the app it tells u to download works only during Bluetooth mode so how would I customize my eq for gaming if it won’t connect when I’m playing ps5 at all. I’m on the latest update for the headset and I can’t find anything on this online. Hopefully this forum will help.