Hammerhead true wireless gen2 issue | Razer Insider
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Hammerhead true wireless gen2 issue

  • October 25, 2025
  • 1 reply
  • 33 views
T

Hello, I just bought another pair of the 2nd Gen Hammerhead earbuds (the in-ear gummy buds) from Webdealz through Best Buy. They arrived with the plastic still around the box so I assume they havent been tampered with but I can't seem to get the earbuds to power on. I charged the case and have tried holding the touch buttons to turn them on but that hasn't seemed to work. I'm at a bit of a loss and worried I got them dead on arrival 

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1 Reply

Razer.sushi.boi
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Hi there, ​@techViridianSAPPHIRE991!

 

Where specifically did you purchase it? Let me know via PM along with the serial number of your Razer Hammerhead True Wireless so I can validate it in our system and for proper documentation. Looking forward to your response!

 

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