Headet Sounding Distorted

Hi so I have a razer Kiara Pro for xbox and whenever i turn the headset on it’s fine but after a while it starts to become really loud and distorted. Everything becomes 10 times louder (kinda like the bass of everything) and it is so awful that I have to switch headsets. I’ve tried so many things yet nothing is working out for me, Any tips on how to stop it? I spend $100 on this headset and really don’t wanna get rid of it lol. thanku