Headphone pairing utility not updated on product pages | Razer Insider
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Question

Headphone pairing utility not updated on product pages

  • March 20, 2026
  • 0 replies
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The pairing utility listed on the Blackshark V2 Hypespeed’s page no longer works !!! After a lot of digging (un-necessary IMO) I realized ya’ll have an udpated pairing utility for the headset that was not mentioned on the page for the headset ... please update & keep the page updated i have no idea why the dongle and headset lose their pairing and i need to re pair them if i use bluetooth for too long but this runaround was nuts when i was trying to hop on a game session with my friends!!

You put the pairing utility on the bottom of https://mysupport.razer.com/app/answers/detail/a_id/5994/kw/headset%20pairing 

but not on the individual product support pages which is what i was led to click. eg. Downloads on https://mysupport.razer.com/app/answers/detail/a_id/13436