Hi. I have a Razer BlackShark V2 X and when I try to register it, it says the device is already registered! I found a few older links that are supposed to get me to a page to request a new Activation Code but all of them keep getting me back to pages where I’m forced to go through the registration process again, just to get told that it’s already activated, or tell me to contact support regarding Surround Sound, but then I can’t even make a support ticket. This has been a really tiresome loop with no result!
Question
Help getting the activation code for surround sound
This topic has been closed for replies.
- Razer Support
Hello there,
It seems like you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please drop me a message via PM along with your headset’s serial number so I can validate it and check the registration. Looking forward to your response!
*Thread locked to curb conversation to PM.
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