Help: Kraken Kitty and Discord Audio Issue | Razer Insider
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Help: Kraken Kitty and Discord Audio Issue

  • December 6, 2020
  • 5 replies
  • 2202 views
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Hello Razer Users, I recently bought a Kraken Kitty Edition and I love it! Except when trying to talk to people on Discord... The mic works great, everyone can hear me, but there is horrific audio crackling and general noise coming through the headset only on my end. All audio sounds good and crisp when I'm simply playing a game or listening to any other audio, but Discord Voice chat is almost painful to use because of the noise. (I even had to mute a game entirely to try and hear my friends better, and it didn't help.) I've checked as many of the audio settings as I can, turning some on, turning some off, in both Discord and Synapse. I cannot seem to find the right combination to make the Voice Chat come in clearly. Any suggestions? -Thank-you! Update: I tried using the in-game voice chat function yesterday and got the same exact horrible noise coming through! So it's not just Discord... it's obviously the headset! The whole point of this headset is to be able to talk to others easily, so this is... confusing.
    pancholr
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      pancholr
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      ChloeKyria
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      MadelynA
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    5 Replies

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    • Valgaut
    • 1 reply
    • December 6, 2020
    I'm having the same issue with Discord, and there's a thread on the discord forums with people using Razer headphones having the same issue. Volume will get unbearable loud at times. Their "fix" was to uninstall Synapse, but i'm trying to find a correct fix.
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    • ToxicDj
    • 1 reply
    • February 21, 2021
    Same problem here No clue whats causing it or how to fix it i also have a Nari ultimate and that Causes 0 issues it was the moment i started using my Kraken Kitty Edition that the Audio issues started. from loud crackling to even having my mic just cut off when i try to stream a game/browser or my screen
    C
    i have the exact same issue. the audio quality is awful on discord, plus i have some added issues. the audio is perfect when i'm just playing games; but as soon as i join a discord call, my in-game audio mutes entirely (unless i set the output audio in-game to the secondary output for the headset, which sounds like it's emitting from a toaster). i've been trying to find a solution for ages, but with no luck. glad it's not just me, though
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    4 people like this
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      bytepulseCadmiumRed853
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      rin_ohno
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      bookpulseVividSkyBlue605
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      Shazamator
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    Same issues, I found the crackling that im hearing is from the volume control touching my shirt or skin or pretty much anything and that that sound at least isnt coming through on the other end. My mic however... works perfectly everywhere but discord. I have everything cranked to max and no matter what i do people can hardly hear me. I've tried the headset on both my laptop and desktop and played with every possible setting and I ended up buying a cheap discord certified corsair for when i want to VC in discord.
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    • ShibaPlayz
    • Insider
    • 165 replies
    • March 13, 2021
    try testing it with sound properties...or with obs
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