Help with Activation 7.1 code

I have the same problem like yours. I have bought a Kraken X Light and It came to me with an activation code on a card's too. But I have in facts, realize that 7.1 app woks fine without this code (what this is not the case with the same app, but for a THX use) and unfortunaly this code was in all case refused to me by the app. If you or someone have an explain or solution, i take it ! Excuse for my English level, but I'm a french guy who have very few opportuny to practice this language in his country

Have a read of the following thread /damaged-activation-code-kraken-x.78350/#post-768014 Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval. Otherwise, wait for one of the RAZER official stuff for further advice through this thread Prepare the followings~~~

• Name
• S/N
• P/N
• Proof of purchase (legal receipt)
• Email address &/or RAZER ID used for registering your RAZER product
• Photo of the damaged Activation Code

Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio. Most latest RAZER headsets are THX Spatial Audio compatible. Check it out by clicking the following link~ https://www.razer.com/p/RZ11-13000-0001