I can't register my headphones; it says they're already registered.
Answer
I can't register my headphones
Best answer by Razer.Aero
Hi firstOPALCaputMortuum417,
Please note that registering your product is mainly about getting the warranty set up. You can find the activation code on the scratch card that’s included in the box as indicated here. If the card is missing or the code has already been used, it’s best to contact the reseller for a replacement or refund.
It’s crucial to purchase Razer products from authorized Razer resellers to ensure your device is genuine. Buying from unauthorized dealers might mean the product is used, counterfeit, re-boxed, defective, or from the gray market.
If you need any more help, feel free to send me a PM with your device's serial number and proof of purchase, and I'll verify it for you. Thanks!
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- Razer Support
- Answer
Hi firstOPALCaputMortuum417,
Please note that registering your product is mainly about getting the warranty set up. You can find the activation code on the scratch card that’s included in the box as indicated here. If the card is missing or the code has already been used, it’s best to contact the reseller for a replacement or refund.
It’s crucial to purchase Razer products from authorized Razer resellers to ensure your device is genuine. Buying from unauthorized dealers might mean the product is used, counterfeit, re-boxed, defective, or from the gray market.
If you need any more help, feel free to send me a PM with your device's serial number and proof of purchase, and I'll verify it for you. Thanks!
*Thread locked to curb the conversation to PMs.
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