I have a Razer Kraken V3 Pro | Razer Insider
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I have a Razer Kraken V3 Pro

  • September 22, 2026
  • 0 replies
  • 4 views

CreamMARCASITEtech589

Hello Razer Support,
I have a Razer Kraken V3 Pro (RZ04-03460).
The battery percentage in Razer Synapse is incorrect and changes significantly after reconnecting/restarting the PC. For example, it showed 20%, then 50% after connecting the charger, and after restarting the PC it showed 80%.
The headset firmware is 1.10.0 and I am using Razer Synapse 4.
Could you please confirm whether this is a known battery reporting/firmware issue and provide the recommended fix?