I need help with my kraken X lite model number being invalid | Razer Insider
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basically I was trying to figure out how to get surround sound 7.1 and it kept saying that my model number was invalid it is RZ04-0259 it kept saying it was invalid and it was very annoying can someone help me with this issue and understanding why it was saying that it was invalid?

Hi there, @sigmamigma2!

 

Please send me a message via PM along with your headset’s serial number so I can validate it in our system and assist you further on how to get the 7.1 Surround Sound activation code.

 

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