basically I was trying to figure out how to get surround sound 7.1 and it kept saying that my model number was invalid it is RZ04-0259 it kept saying it was invalid and it was very annoying can someone help me with this issue and understanding why it was saying that it was invalid?
I need help with my kraken X lite model number being invalid
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Userlevel 4
- Razer Support
- 426 replies
-
7 August 2024
Hi there,
Please send me a message via PM along with your headset’s serial number so I can validate it in our system and assist you further on how to get the 7.1 Surround Sound activation code.
*Thread locked to curb conversation to PM.
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