Kraken headphones disconnecting | Razer Insider
Skip to main content

Kraken headphones disconnecting

  • October 13, 2021
  • 1 reply
  • 555 views
B
My wife has been having issues with her headphones for a while. It seems to occur when there is a loud sound which triggers the headphones to turn off and back on. This has occurred with the Razer Kraken, and 2 separate pairs of Razer Kraken Kitty editions as well. We've tried different USB ports (2.0 and 3.0) and we've tried reinstalling synapse and trying without synapse as well. I can't think of anything else to try.
    C
    1 person likes this
    • C
      Celestia286
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 Reply

    R
    Do try to follow the steps on this page for further isolation of the problem. Should the issue persists, PM me your device's serial number. I can use it to verify its model and find a way to sort this out. *Thread locked to curb the conversation to PMs.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings