My kraken v3 pro just died from nowhere, only the 3.5mm works but it doesnt seem to recognize at synapse, ive tried to update firmware and successfully update the dongle but no matter what i do i cant update the headset, it shows up that way:
(I’m brazilian)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/842f79df-e35f-464e-8e90-9578644daaee.jpg)
The bar finishes but it doesnt update.