Hello all. I just bought a Razer Kraken V3 for the first time. I’m having an issue where after setting it up in Synapse, anytime I reset my PC, or even close the program, it seems to totally wipe the settings I’ve made back to default. On PC startup, everything is back to default settings, and I can’t for the love of me figure out how to get a profile to stick. I’ve tried making a few profiles, but even swapping profiles just sets them back to default and not saves them.

When I open Synapse on startup, it’s just back to these, no matter how much I toggle and enter my settings again.

Clicking the mic on/off button on the physical headset doesn’t toggle the Microphone setting there like it should, and I keep setting it to 60 volume, and it defaults back to 0. My mic EQ keeps disappearing too, there’s just nothing there? 

Does anyone know what I can do or try to fix this issue? I just got this headset new today, and it just will not keep my settings…