Kraken V3 settings not saving in Synapse, keeps wiping to default | Razer Insider
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Hello all. I just bought a Razer Kraken V3 for the first time. I’m having an issue where after setting it up in Synapse, anytime I reset my PC, or even close the program, it seems to totally wipe the settings I’ve made back to default. On PC startup, everything is back to default settings, and I can’t for the love of me figure out how to get a profile to stick. I’ve tried making a few profiles, but even swapping profiles just sets them back to default and not saves them.

When I open Synapse on startup, it’s just back to these, no matter how much I toggle and enter my settings again.

Clicking the mic on/off button on the physical headset doesn’t toggle the Microphone setting there like it should, and I keep setting it to 60 volume, and it defaults back to 0. My mic EQ keeps disappearing too, there’s just nothing there? 

Does anyone know what I can do or try to fix this issue? I just got this headset new today, and it just will not keep my settings… 

Having the same issue. Any fix ?


I hate to be that guy but ive been having the same issue for a year now, if anyone found a fix id greatly appreciate it.


It is a shame to have so expensive hardware an so “not good” software


Updated to Razer Synapse 4, still not fixed. it also broke all my macros and profiles so I suggest you be careful and back them up before if you attempt anything.


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