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Kraken V3 X

  • Jan 14, 2023 5:04 AM UTC
  • 3 replies
  • 45 views

bought a new headset and synapse doesn't recognize it but if plugged in to my husbands pc its recognized, I've uninstalled synapse multiple times and reinstalled it and still wont work, what am i doing wrong?

3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • Jan 14, 2023 6:32 AM UTC
If you have Valorant installed, then Riot Vanguard can mess with Synapse, and make devices not available - try uninstall Riot Vanguard.

  • Author
  • Jan 15, 2023 4:42 AM UTC
FiszPL
If you have Valorant installed, then Riot Vanguard can mess with Synapse, and make devices not available - try uninstall Riot Vanguard.
I know I don’t have that on my laptop as I just did a factory reset a couple weeks ago

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • Jan 16, 2023 7:53 AM UTC
ghetto6905
I know I don’t have that on my laptop as I just did a factory reset a couple weeks ago
Try these steps:
  • Uninstall Synapse
  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  • Then restart your PC
  • After reboot install Synapse again (as administrator).