Just recived my razer kraken v4 wireless headphones. This is my 3d razer product. And it is for the first time as they are not working from the box. Left ear is dead. I loaded the newest version of synapse, tryed without it. Updated Software. Tryeed to connect with cable and via Bluetooth. Connected to my pc, phone and tablet - same result. Left ear still dead. For a schort time it tryed to make some noise, but now still no any sound. So i am thinking it is the Programm failure.
Is it possible to do something? Or it is better Solution to send them back to the seller and to buy something else?

