Kraken X, Windows 10, Realtek Sound Drivers | Razer Insider

Kraken X, Windows 10, Realtek Sound Drivers

  • 16 March 2020
  • 2 replies
  • 579 views

Got a curious issue.

I have a Kraken X on Windows 10, purchased a few months back. Headphones and mic worked excellently, full plug and play with no issue. Now at some point during those months, I guess either Realtek updated its drivers or Windows did (running the latest versions of both) and today when I tried to join a video call, I had audio alright, but my microphone was just some 'Stereo Mix' effectively replicating the speakers. The mic was useless.

I tried rolling back drivers, uninstalling and reinstalling everything, fiddling with audio settings, contacting Razer support to find out whether there is an emerging issue...nothing. My Device Manager does not even show the Razer Kraken as a unique device. Just Speakers and the cursed Stereo Mix as the only Input Method.

Curious if anyone else has been running into similar issues. Any insights will be greatly appreciated!

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2 Replies

I have the same issue, did you figure anything out?
I finally got saved by some dude on YouTube ().

Long story short :

Remember that splitter that came in the box and we both figured 'Nah, that's for some other kind of weird ass retro setup' and we put it aside? Well, it's exactly what we need.

Plug the headset jack into the splitter and then make sure to connect the splitter's ends to the correct front I/O panel ports (Green for Audio, Pink for Mic) and lo and behold, the miracle happens, we can hear and speak at the same time 🙂