Like many others Blackshark V2 X S/N has been registered thread zzzz | Razer Insider
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Like many others Blackshark V2 X S/N has been registered thread zzzz

  • December 19, 2024
  • 2 replies
  • 39 views

planebyteSkyBlue211

Yah I’ve just bought it from Lazada’s Dash.Gamer (Malaysia) on 14th Dec 2024 and received it on 18th.

I can’t register it as it said that the serial number has already been used.

Meaning that I can’t enjoy the 7.1 surround sound software support zzz

I only realized that there’re many other ‘senpai’ who has been down to this road after I have face this issue myself.

Am I purchased a “fake” headset? or the S/N has been stolen as it is printed and sticker at the bottom of the box which literally everyone can just see it.

In my opinion I don’t think that’s a smart and good way for buyers to register it in order to fully unleash the potential of a certain product. 

The headset itself seems solid though compared to the demo set that I have seen at physical shop before.

When I opened the left earpad the serial number is as same as the sticker on the box.

The most important part is can I still get the 7.1 surround sound support? or do I need to buy a new headset but from whom?

Please help.

This topic has been closed for replies.

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 20, 2024

May be a fake, because most aliexpress units for eg. have the same.

I’d return it and get it from more viable source (eg. official distributor).


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • December 20, 2024

Yah I’ve just bought it from Lazada’s Dash.Gamer (Malaysia) on 14th Dec 2024 and received it on 18th.

I can’t register it as it said that the serial number has already been used.

Meaning that I can’t enjoy the 7.1 surround sound software support zzz

I only realized that there’re many other ‘senpai’ who has been down to this road after I have face this issue myself.

Am I purchased a “fake” headset? or the S/N has been stolen as it is printed and sticker at the bottom of the box which literally everyone can just see it.

In my opinion I don’t think that’s a smart and good way for buyers to register it in order to fully unleash the potential of a certain product. 

The headset itself seems solid though compared to the demo set that I have seen at physical shop before.

When I opened the left earpad the serial number is as same as the sticker on the box.

The most important part is can I still get the 7.1 surround sound support? or do I need to buy a new headset but from whom?

Please help.

Hi planebyteSkyBlue211,

I’ve replied to your PM. Please check your inbox. If  your need assistsnce in the future, feel free to message me. Take care for now!

*Thread locked to curb conversation to PM.