Yah I’ve just bought it from Lazada’s Dash.Gamer (Malaysia) on 14th Dec 2024 and received it on 18th.
I can’t register it as it said that the serial number has already been used.
Meaning that I can’t enjoy the 7.1 surround sound software support zzz
I only realized that there’re many other ‘senpai’ who has been down to this road after I have face this issue myself.
Am I purchased a “fake” headset? or the S/N has been stolen as it is printed and sticker at the bottom of the box which literally everyone can just see it.
In my opinion I don’t think that’s a smart and good way for buyers to register it in order to fully unleash the potential of a certain product.
The headset itself seems solid though compared to the demo set that I have seen at physical shop before.
When I opened the left earpad the serial number is as same as the sticker on the box.
The most important part is can I still get the 7.1 surround sound support? or do I need to buy a new headset but from whom?
Please help.

