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My headset cannot connect

C
I bought razer thresher wireless 7.1 over 1 year ago. Now usb reciever has a problem and it cannot connect with my PC. So i can’t use the headset. Any way to fix it? Please help me
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    2 Replies

    J
    • jakw0lf
    • Insider
    • 609 replies
    • December 19, 2019
    Did you try connecting it to a different port on the machine and also on a different machine's port to confirm ?
    Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
    C
    Of course, i try mant times, with every port. But my PC still not connect
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