my mute button on my headphone is not working | Razer Insider
Skip to main content

 I recently bought a Razer kraken v3 X and my mute button does not work :(

can anyone help me with that?

Hey there, ​@Allowed301!

 

Does it make any difference when the Razer Synapse software is temporarily disabled? Can you still push the mic mute button or is it stuck? Let me know via PM and include your headset's serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.