My new BlackShark V3.

Hello! These are my first big headphones from Razer. Honestly, I'm very annoyed by the way the connection works on 2.4hrz. For some reason, my sound starts to creak, hiss, as if the headphones are losing connection. The video also starts to lag. For some reason, this happens when I go to the Nvidia APP application, as well as GTA5. Sometimes it goes away when I turn on the stereo mode. THX spatial audio, it seems to be in this mode that it lags. I don't know what's going on, there are no updates, I tried to set it up. I haven't found a way to completely reset the headphones.